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King’s Business School
King’s College London
30 Aldwych
Bush House
London WC2B 4BG
Great Britain

Tel. +44 20 78484314

I am a Reader in Organisational Sociology at King’s Business School (King’s College London). My research is primarily concerned with people’s experience of exhibits and exhibitions in museums, with occupational practice of optometrists and with people learning to dance. It draws on ethnomethodology and conversation analysis (EMCA) as well as on recent developments in the analysis of video-recordings. At KCL I am teaching courses on the undergraduate and postgraduate programmes. The courses primarily explore the interweaving of technology with the organisation of market interaction.

Research Themes

– exploring the organisation of interaction in public and institutional settings

– video-based ethnography

– ethnomethodology



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Research Settings

– museums, galleries and science centres

– optometric consultations

– street markets

– dance lessons



BSc Business Management

5SSMN221 – Markets, Organisation and Society

MSc International Management

7SSMM125 – Marketing, Interaction & Technology



Director of BSc International Management

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